These Terms & Conditions govern your use of our website and the supply and installation of our products and services. By accessing our website or placing an order with us, you agree to be bound by these terms.

1. Quotations & Orders
All quotations are provided free of charge and are valid for the period stated. Quotes are based on the information available at the time and may be subject to change following a site survey or changes to specifications. An order is only confirmed once accepted in writing and may require a deposit.

2. Products & Specifications
All windows and doors are made-to-measure according to the agreed specifications. It is the customer’s responsibility to ensure all details are correct prior to order confirmation. We reserve the right to make minor changes to products where necessary, provided these do not affect overall quality or performance.

3. Installation
Installation dates will be agreed in advance; however, delays may occur due to circumstances beyond our control. We will always aim to complete work within the estimated timeframe and keep you informed of any changes.

4. Pricing & Payment
Prices will be clearly outlined in your quotation. A deposit may be required prior to manufacture, with the remaining balance due upon completion unless otherwise agreed in writing. Late payments may be subject to additional charges.

5. Cancellations
As products are made-to-measure, orders may only be cancelled within a limited timeframe and may incur costs if production has begun.

6. Guarantees & Liability
Our products are supplied with a guarantee, details of which will be provided at the time of purchase. We are not liable for any indirect or consequential loss. Nothing in these terms affects your statutory rights.

7. Website Use
All content on this website is provided for general information purposes only. We reserve the right to update or modify content and these terms at any time without notice.