Guarantees – Bespoke Windows Darlington Limited

Our Guarantee

FENSA Registered | Insurance-Backed Guarantees | Expert Installation

At Bespoke Windows, we supply and install premium uPVC windows, composite doors, double glazing, bi-fold doors and Sky Pods in Darlington and surrounding areas.

We carefully select high-quality products from trusted UK manufacturers to ensure outstanding performance, security and long-term durability. Every installation is backed by comprehensive product guarantees, a 10-year workmanship guarantee, and full FENSA certification — giving you complete peace of mind.

FENSA Registered & Insurance-Backed Protection

Bespoke Windows is a FENSA registered installer, meaning all replacement windows and doors comply with current UK Building Regulations.

Every qualifying installation includes:
– A FENSA certificate of compliance
– An insurance-backed guarantee
– Confirmation your installation meets legal standards

This protects your home, safeguards your investment, and provides essential
documentation should you sell your property in the future.

10-Year Installation Workmanship Guarantee

All windows and doors installed by Bespoke Windows in Darlington are covered by a 10-year workmanship guarantee.
This reflects our commitment to precision fitting, long-term reliability and professional installation standards.

25-Year uPVC Profile Colour Guarantee

Our white and woodgrain uPVC window and door profiles are covered by a 25-year colour fastness guarantee, helping maintain your home’s appearance and kerb appeal for decades.

5-Year Double Glazing Guarantee

All double-glazed units are guaranteed for 5 years against manufacturing defects, ensuring lasting clarity, insulation and energy efficiency.
To ensure fair assessment and prompt resolution:
– Any visible scratches, marks or cosmetic defects must be reported within 7 days of installation.
– Cosmetic claims cannot be accepted once the installation has been signed off and used beyond the initial inspection period.
– Manufacturing defects (excluding cosmetic damage) remain covered within the full 5-year guarantee period.
As glass is a reflective material viewed under varying light conditions, it must be inspected at the time of installation. After this initial period, surface imperfections are deemed accepted.

Door Panel Guarantee

All uPVC and woodgrain door panels are covered by a 5-year guarantee, ensuring durability and structural integrity.

Composite Door Colour Guarantee

Composite door colours are guaranteed for up to 10 years, (depending on the specific door)
preserving their premium finish and long-term appearance.

Hardware Guarantee

All standard hardware components — including handles, hinges and locking mechanisms —are guaranteed for 2 years.

Sky Pod Guarantee

All Sky Pods are guaranteed for 10 years. This warranty covers manufacturing defects and ensures the products quality for a decade.

Why Choose a FENSA Registered Installer in Darlington?

Choosing a FENSA registered window and door installer in Darlington protects you legally and financially.

When you choose Bespoke Windows, you benefit from:
– Compliance with current UK Building Regulations
– Registered installation with official certification
– Insurance-backed protection for added peace of mind
– Independently monitored installation standards

Using a FENSA registered company also removes the need for separate local authority inspections, making the process straightforward and stress-free.

For homeowners in Darlington, this means your new uPVC windows, composite doors or double glazing are installed correctly, safely and in full compliance with UK regulations.